Privacy Statement

We respect the privacy of individuals who visit our website. This Privacy Policy has been compiled to better serve those individuals who are concerned with how their personal identifiable information (PII) is being used online. PII, as used in US privacy laws and information security, is information that can be used on its own or with other information to identify, contact, or locate an individual.

Please read our Online Privacy Policy carefully so that you clearly understand how we gather, utilize, protect, and handle your information from this website.

What personal information do we collect from the people that visit our blog, website, or app?
When communicating with our team, as appropriate, you may be asked to enter your name, email address, zip code, phone number, or other details to help with your experience.

The information gathered by MCR Health includes information supplied by visitors to the site when they initiate contact and tracking information gathered while navigating through the site. Third-party providers, whose sites or links are featured on, and accessed via our site, may gather information as well.

MCR Health may ask for name, zip, provider type, email address, and phone number when requesting an appointment follow-up.

MCR Health may also ask for your name, email address, and phone number when contacting the organization for privacy and compliance concerns, complaints, or special accommodations.

When do we collect information?
We collect information from you when you subscribe to a newsletter or blog, fill out a form, or enter information on our site.

How do we use your information?
We may use such information in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your requests
  • To administer a contest, promotion, surveys, or other site feature
  • To send periodic emails regarding your requests

How do we protect information?
We implement reasonable, appropriate, and customary security procedures or technologies to ensure the confidentiality of personal identifiable information you provide to us.

Information collected from our visitors is stored on secure databases that we control. Physical access to the servers on which we store visitor information is restricted. We do not share your personal information with anyone, except as may be necessary to conform with applicable state and federal laws.

We make reasonable efforts to ensure that business partners’ websites to which we link, or with whom we share your information to provide services to you, employ security measures that meet our criteria and standards.

Some of the security measures we use include (but are not limited to):

  • Policies and procedures to ensure your information is only accessible to people who need the information and is used for the purposes intended
  • Use of SSL encryption to securely transmit sensitive information between your computer and our website
  • Use other strong military grade encryption methods to store and exchange data between systems and those authorized to use your information
  • Use high-grade methods to destroy and dispose of your information when it is no longer needed
  • Ensure that our systems are running up to date anti-virus software and the latest security updates are installed

Please note that most Web browsers allow use of an SSL connection. If your browser does not support use of an SSL connection, or if you prefer not to send your personal information over the Internet, you can mail it to the appropriate address noted on this website.

Do we use ‘cookies’?
Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. This is completed through your web browser settings. Each browser is a different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, it will turn off some of the features that make your website experience more efficient and some of our services will not function properly.

How can you opt out, remove, or otherwise modify information you have provided to us?
You can request to have your information removed by clicking on the Contact Us link on this page or on the home page.

Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Protecting the Privacy of Children
We do not market to or otherwise employ children as defined in the Children’s Online Privacy Protocol. Children should always get permission from their parents before sending any information about themselves (such as their names, email address, and phone numbers) over the Internet, to us, or to anyone else. If you are under the age of 18, please do not provide any personally identifying information during your visit to MCR Health’s website.

Email Addresses
If you provide us with your email address, we may use this information to respond to you or to follow-up concerning your appointment request or any other programs provided by the organization. Such follow-ups may also include inquiries pertaining to submissions that appear to be incomplete.

Devices and Browser Level Information
We routinely log Non-PII that is automatically generated when all users visit or use the website and its services as a by-product of the user’s activities. This information includes, but is not limited to HTTP header information, such as the browser being used at the time, the operating system being used at the time, and the URL of the webpage or other asset within the website that is being requested. This information is automatically passed between a user’s device and analytics tools and may also include details relating to the activities users perform within the website, such as what links they click on, in what order they access specific web pages within the website and the search queries they perform.

In addition, our Web server automatically collects your IP address when you request pages from our server. An IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you request) can be sent to you. Your IP address does not tell us who you are. We also collect information on the operating system you’re running on your computer and the web browser software you’re using to access our site so we can optimize our site for the most popular operating systems and web browsers.

We also use standard internet tools, such as third-party web Heat Maps, to help analyze where visitors go and what they do while visiting our website.

We do not connect any information we collect to our log files, analytics packages, or standard internet tools.

Information Collected by Third Parties
Our website may include links to other websites and may provide access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase products or services or conduct other transactions through our website, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services. The provider’s privacy practices may differ from ours. If you cannot find the privacy policy of any of our provider partners via a link either from the site’s home page or from the pages on which the products or services are offered, you should contact the provider directly for additional information.

Security
We use reasonable, appropriate, and customary safeguards and/or technologies to ensure the confidentiality of personal information you send to us.

Generally, the information we collect from our visitors is stored in databases we control. Physical access to the servers, which store visitor information, is restricted. We do not share your personal information with anyone, except as otherwise stated in the Policy or as required by federal or state laws.

We make reasonable efforts to ensure that third party websites to which we link, or with whom we share your information to provide services to you, employ security measures that meet or exceed our criteria and standards.

Some of the security measures we use include, but are not limited to:

  • Policies and procedures to ensure your information is only accessible to people who need the information and to ensure it is used for the intended purpose
  • Use of SSL encryption to securely transmit sensitive information between your computer and our website
  • Use of other encryption methods to store and exchange data between systems and those authorized to use your information
  • Use of appropriate methods to destroy or otherwise dispose of your information when it is no longer needed
  • Ensuring that our systems are running up-to-date antivirus software and that the latest security updates are installed

Please note that most Web browsers allow use of an SSL connection. If your browser does not support use of an SSL connection, or if you prefer not to send your personal information over the Internet, you can mail it to the appropriate address noted on this website.

Disclosure of Information
Any personal information submitted on the form accessed through the link to "Contact”, “Contact Us", or “Request an Appointment” is sent directly to the appropriate department, who may share it within the department or with other personnel whose training or expertise is necessary to provide an answer to the request.

Additionally, we may occasionally release information about visitors to our site when release is appropriate to comply with law, or to protect the rights, property, or safety of visitors to our site, our customers, the public, or MCR Health.

Transfer of Your Personal Information
Your information, including personal information, may be transferred to, and maintained on, computers located outside the state, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

We will take reasonably steps necessary to ensure that your data is treated securely and in accordance with the Policy. No transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your personal information and data.

Retention of Information
The information submitted through this site is retained in accordance with state and federal laws, and the document retention policies of this MCR Health. We will retain your personal information only for as long as is necessary for the purposes set forth in the Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, to resolve disputes, and to enforce our legal agreements and policies. Following the retention period, information is destroyed or disposed of in accordance with MCR Health’s security policies, as well as state and federal laws.

Changes to the Policy
This privacy policy is subject to regular changes. If we need to make changes to the policy, we will promptly post the material here. If at any point, we decide to use personally identifiable information in a manner different from what was stated at the time it was collected, we will notify you and provide you an opportunity to opt out of the proposed use. By using MCR Health’s Website, you agree that your visit to our site, and any dispute over privacy, is governed by the then current version of the Online Privacy Policy.

Contact Us
If you have any questions or complaints regarding our Online Privacy Policy, please contact the Legal and Compliance Department at compliance@mcrhs.org. A member of our team will promptly respond to your inquiries or work to resolve disputes concerning the Policy.

You may also contact us via mail at:

MCR Health
700 8th Ave West Suit 101
Palmetto, FL 34221

Alternatively, via telephone at: (941) 465-7070

 

Effective date: October 5th, 2018.