MCR Health, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age, disability or any other protected characteristic in its health programs and activities.

MCR Health, Inc. provides free auxiliary aids to people with disabilities and those whose primary language is not English. Examples of these services include language assistance services, qualified interpreters, translated documents, oral interpretation and information in alternate formats.

Please speak with a patient services representative for additional information on utilizing these services.
If you believe that MCR Health, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age disability or sex you can file a grievance with the following individual.

Patient Relations Coordinator
700 8th Avenue West, Suite 101
Palmetto, FL 34221
(941) 776-4000

You can file a grievance in person and by mail, fax or email. If you need assistance filing the grievance please contact the Corporate Compliance Officer at (941) 776-4000.

You can also file a complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at The Complaint Portal Assistant, or by mail or phone at:

US Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
(800) 368-1019, (800) 537-7697 (TDD)

Complaint forms are available at The Office for Civil Rights

ACA SEC 1557, Nondiscrimination (Florida) MCR Health, Inc.

Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 941-776-4000.
French Creole (Haitian Creole)
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 941-776-4000.
Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 941-776-4000.
Portuguese
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 941-776-4000.
Chinese
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 941-776-4000。
French
ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 941-776-4000.
Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 941-776-4000.
Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 941-776-4000.
Arabic
م لحوظة : إذا ك نت ت تحدث اذك ر ال ل غة، ف إن خدمات ال م ساعدة ال ل غوی ة ت تواف ر ل ك ب ال مجان . ات صل ب رق م 1-941-776-4000) رق م .

Italian
TENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza AT linguistica gratuiti. Chiamare il numero 941-776-4000.
German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleis-tungen zur Verfügung. Rufnummer: 941-776-4000.
Korean
주의 : 한국어를 사용하시는 경우 , 언어 지원 서비스를 무료로 이용하실 수 있습니다.
941-776-4000. 번으로 전화해 주십시오 .
Polish
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń
pod numer 941-776-4000.
Gujarati
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  941-776-4000.
Thai
ยีน : ถ้ าคุณพูดภาษาไทยคุณสามารถใช้ บริการช่ วยเหลือทางภาษาได้ ฟร โทร 941-776-4000.