Bradenton, FL

Are you an experienced scheduling team lead who would like to advance your career or a current medical office manager looking for a change? Do you want to lead an experienced team that helps our patients obtain the services they need, knowing you’ve made a difference? Do you want to only work Monday thru Friday?

If yes – then join our team where you will be one of our Patient Access Managers. This role combines scheduling & registration knowledge with administrative and office coordination skills. The Patient Access Manager is responsible for front office operations & workflow for the Patient Services department including: patient flow, patient experience, and scheduling/registration. Additionally, this role will earn 3 weeks’ time off in their 1st year, have 9 paid holidays, and can access amazing healthcare insurance benefits. Come join us!

As part of this role, you will:

· Oversee, supervise, and evaluate patient customer service staff

· Work in conjunction with the clinical leaders to supervise and be responsible for patient flow, registration activities, and the patient experience within the site

· Responsible for the cash drawer and preparing applicable site reports

What you need to bring to this role:

· High School Diploma or GED required (Associates or Bachelors degree preferred)

· 4+ years’ experience in office management and staff scheduling required (preferably in a healthcare setting)

· 2+ years’ experience in customer/patient service role preferred

· Proficiency with Microsoft Office required

· Ability to multi-task and prioritize tasks, projects, and demands

· Ability to influence and work collaboratively with others

· Customer service focus to positively impact the patient experience

· Ability to connect with patients and help them feel at ease

· Bilingual (Spanish/English) a plus

**MCR Health is a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.

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