Patient Feedback Process
MCR Health is committed to providing quality care to all of our patients within a safe and professional environment. All patient feedback will be managed promptly and efficiently.
The goal of MCR is to address each patient’s concerns on an individual basis and in a timely manner (within two business days or less). While MCR will make every attempt to find a resolution for patient complaints, any unresolved complaints will be forwarded to MCR Senior Management for review and action.
If you are a patient of MCR and would like to file a complaint, you may do so by using the form below. You may also contact the corporate office and speak with the Patient Relations Coordinator by calling 941-776-4000 ext. 242. This phone line will also accept voicemail messages. All patient complaints received via electronic form or phone will be returned within two business days.